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Terms Of The ISP Logo Program

  1. The CAUBE.AU ISP Logo Program (the Program) is open to any Internet Service Provider, Internet Access Provider, or Internet Presence Provider operating in Australia..

  2. An organisation becomes a participant in the Program by placing the CAUBE.AU ISP OK Logo (the Logo) on any of their web pages, and any such placement is taken to constitute acceptance of these terms.

  3. A participant may use the Logo on their home page, their policy page and their abuse handling page.

  4. The Logo must be placed on web pages such that:

    1. the logo itself is a hyperlink to http://www.caube.org.au/cgi-bin/isppgm.cgi; and

    2. there is an "ALT=" attribute in the "IMG" tag which contains the text "CAUBE.AU ISP Logo Program Participant".

  5. A program participant must maintain an Acceptable Uses Policy (AUP) that:

    1. forbids customers from sending unsolicited bulk email through the participant's services;

    2. forbids customers from sending unsolicited bulk email that advertises a web page or other service which the customer offers through the participant's services; and

    3. forbids customers who use unsolicited bulk email from directing responses of any kind through the participant's services.

  6. A program participant must ensure that each customer has read and agreed to the terms of the AUP prior to allowing that customer to use the participant's service.

  7. A program participant must maintain an address at all of the participant's domain names for receiving complaints about unsolicited bulk email. That address must be "abuse". For example, if the participant owns the domain name is "isp.com.au", the participant must maintain an address, "abuse@isp.com.au" for receiving complaints.

  8. A program participant must enforce the AUP by:

    1. where there is evidence that the customer knew their actions were unacceptable, immediate termination of service; or

    2. in other cases, suspension of service in conjunction with a warning, or termination of service, at the discretion of the participant.

    Nothing in this term is taken to prevent the participant from having additional enforcement measures in place..

  9. In cases of a customer claiming that they had nothing to do with the AUP violation, the program participant must require a written statement to that effect from the customer, and should report any forgeries to the appropriate law enforcement authorities.

  10. A program participant must maintain correct "in-addr.arpa", or reverse DNS mappings for all of the hosts under its control, such that

    1. given the address of a system, a query for the "PTR" record for that address in the DNS gives the host name of that system;

    2. given the host name discovered in (a), a query for the "A" record for that host name in the DNS gives the address from (a); and

    3. a person on seeing the host name is reasonably able to deduce the correct domain name for the handling of abuse issues relating to that host name.

  11. A program participant must not advertise by means of unsolicited bulk email.

  12. A program participant must protect its SMTP servers from unauthorised relay. A program participant may use password protected authentication systems, such as SMTP-after-POP, to allow roaming users to use its SMTP servers without allowing arbitrary remote clients to relay off its servers.

  13. In order to better support roaming users, a program participant must cause its name servers to have entries for "smtp" and "mail", so that customers who roam can configure their mail clients to simply connect to "smtp" or "mail", with no domain names, in order to ensure that they are connecting to the correct SMTP server. For example, if you supply a domain name suffix of "dialup.isp.com.au" via PPP or DHCP, there must be entries for "mail.dialup.isp.com.au" and "smtp.dialup.isp.com.au" so that a mail client configured to simply connect to "mail" or "smtp" will connect to the correct servers.

  14. CAUBE.AU may, at its sole discretion, grant the participant the right to use one of the White Hat Logos. The use of the White Hat Logos is subject to the same rules as the use of the Logo, except that a participant must have received explicit permission to use the White Hat Logos in advance.

  15. CAUBE.AU, may terminate the right of a participant to use any of the Logos if, in the sole opinion of CAUBE.AU, the participant has breached the terms of this program and failed to sufficiently address and rectify such a breach. CAUBE.AU may delegate the operation of this term to its nominated agents or committees for administering this program.

  16. CAUBE.AU may alter the terms of this program by giving sixty days notice. Such notice is to be given by posting a message to the USENET newsgroup "aus.net.mail", and by posting the new terms to the CAUBE.AU web site.

  17. The Logos remain the intellectual property of CAUBE.AU, and participants acknowledge this ownership and warrant that they will not undertake any action, or omit to take any reasonable action, which would either dilute the value of the Logos or cause harm to the reputation of CAUBE.AU.

  18. These terms will be governed by the laws of the Commonwealth of Australia and

    1. for participants who maintain a registered head office within Australia, the state or territory in which that registered head office is located;

    2. for other participants, the state of New South Wales.

  19. The Logo appears below:

  20. The White Hat Logos appear below: